ON-SITE SERVICES

We run your cleanroom supply, so your team can run production.

With on-site service, we work inside your facility, managing garments and consumables from goods-in to the airlock -  so the right item is always in the right place, and your people stay on the work that matters.

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1,650+

people behind your advisor

2,500+

customers served

20+

countries

GMP

aligned handling

One

point of accountability

 

 

THE HIDDEN COST

Managing this in-house costs more than it looks

Someone on your team is already doing this job. Chasing replenishment. Checking sterile garments before they expire. Filling racks by size before the shift starts. Sourcing a stockout at the worst possible moment. It rarely shows up as a line in the budget - it shows up as skilled people pulled off core work, as the occasional empty airlock, as a handling inconsistency that surfaces at audit. The cost is real. It's just spread thin enough to ignore. It doesn't have to sit with you.
The shift you plannedProduction work, uninterrupted
The shift you getSame hours, minus the supply admin
  • Replenishment
  • Expiry Checks
  • Rack filling
  • Chasing a defect
  • Stockout
  • Goods-in
Work you're paying them to do Work that isn't on anyone's plan.

SCOPE

A managed presence, not a delivery

On-Site Service places CWS-trained Service Advisors inside your cleanroom operation. They manage the full flow of your garments and consumables — receiving, sorting, stocking, monitoring, returning — so it runs without your team having to think about it.

This isn't a van that drops off boxes. It's people who know cleanrooms, working as an extension of your own team, to the same standards, under one point of accountability.

You decide how much they carry: textiles only, consumables only, or both as one integrated service.

  1. Goods-in

    Received & logged

  2. Sort & stock

    By size & usage

  3. Point of use

    At the airlock

  4. Return

    Collected & topped up

WHAT'S COVERED

Build the service around your operation

On-Site Service is modular. Start with the one thing costing you most, or hand over the whole flow. You add modules as it makes sense for your site.
availability

Availability

Your team always finds what they need - changing rooms kept stocked, racks filled by size and by how often they're used, automatic replenishment so you never run short mid-shift.
logistics

Logistics

Supplies in, used items out - delivery through your goods-in, garments and consumables distributed to where they're worn and used, dirty laundry collected, return containers set up for your site.
quality-management

Quality management

Compliance built into the day-to-day - expiry dates tracked across garments and consumables, defects handled and replacements coordinated for you, handling kept consistent with GMP so it's one less thing to prove at audit.
process-optimisation

Process optimisation

Smarter the longer we run it - we analyse your supply needs and flow, standardise delivery and storage, and keep improving the setup from what your real usage data tells us.

 
customised-solutions

Customised solutions

Shaped around your site, adjusted as you change - textile-only, consumables-only or fully integrated; the setup built for your facility; your Service Advisor on hand to solve problems as they come up, not just complete a checklist.

THE DIFFERENCE

Letting a partner into your cleanroom

It's a fair hesitation. Handing part of your operation to an outside team can feel like giving up control - in an environment where control is the whole point. Here's what makes it safe to do.
trained-before-they-arrive

Trained before they arrive

Every employee is trained in our own Cleanroom Academy before they set foot in your cleanroom, and works to GMP-aligned, documented, audit-ready handling standards. 
backed-by-the-system

Backed by the whole system

The person in your facility is backed by the same quality system that runs across every CWS site, with a business-continuity concept behind them - so a single absence never becomes your problem.
you-keep-oversight

You keep oversight

We work to your SOPs, as an extension of your team, with full visibility of what we're doing and why. The accountability moves to us; the control stays with you.

ONE PARTNER

Your integrated programme, running on your floor

Textiles, consumables, cleaning, training — on their own, they're four things you manage, four suppliers to coordinate. On-Site Service is where they come together inside your walls, delivered and coordinated by one partner accountable for the whole flow. Cleaning executes on-site. Garments and consumables arrive where they're needed. It all reports back to one relationship. That's the real shift: you're not buying a service to administer - you're handing over an operation to run, and with it the day-to-day continuity risk that used to sit on your team.

On-Site Service is how our Integrated Cleanroom Management programme shows up on your own floor - not just on paper.
cws-textiles-optical

Textiles

Cleanroom garments, laundered and validated to the same standard every cycle.

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cws-cleaning-optical

Cleaning

Trained operators working to your SOPs, with documentation that survives audit.

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cws-consumables-optical

Consumables

Gloves, wipes, garments and disinfectants supplied as a managed programme - buffered, forecast with you, and certified online.

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cws-training-optical

Training

Role-based cleanroom training for operators, cleaners and supervisors, mapped to the standards you're audited against.

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cws-onsite-optical

On-site service

Airlock stocking and day-to-day cleanroom logistics, run by our people on your site.

Integrated Cleanroom Management

Run any combination of the five as one coordinated programme with a single point of accountability, one quality system, and  one set of reporting.

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PROOF

You're not depending on one person

Behind the Service Advisor in your cleanroom stands the whole of CWS Cleanrooms - the people, the quality system and the reach that keep your operation covered.
 

1650+

people behind your service
 

2,500+

customers served across Europe
 

20+

countries with local presence
 

1

quality system across every site

Certified to:
  • ISO 9001
  • ISO 14001
  • ISO 45001
  • ISO 50001
  • ISO 14644-1

ONBOARDING

Handing it over, without the disruption

The worry with on-site isn't the service, it's letting someone in. We run the setup as a defined process, so your standards hold from day one and you always know what's happening in your cleanroom.

  1. On-site assessment

    A specialist walks your operation with you and maps where time and continuity are leaking.

  2. Scope & design

    We agree what we carry - textiles, consumables or both - and build it around your SOPs.

  3. Academy qualification

    Your Service Advisor is trained to the CWS Cleanrooms standard before go-live.

  4. Site induction

    The advisor learns your layout, systems, shifts and what "ready" looks like for you.

  5. Go-live, supported

    We settle the service in with you close, with full visibility and one point of contact.

on-site_1.jpg

YOUR SERVICE ADVISOR

The person who stands inside your operation

The person who runs your on-site service isn't a driver or a stock clerk. They're a cleanroom specialist - trained in our own academy, experienced in regulated environments, there to solve the problems that come up rather than tick off tasks. Over time they learn your site: how your shifts run, where things get tight, what "ready" looks like for your operation.

That's the difference between a supplier and a partner. One delivers to your door. The other stands inside it.

FAQ

Common Questions

See what on-site could take off your plate

 

The best place to start is your own cleanroom. A CWS specialist walks your operation with you, maps where time and continuity are leaking, and shows you exactly what an on-site setup would cover — and what it would free your team to do instead. No obligation to proceed.

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